d

Arrived a little early. Had no parking. No valet. ...

Arrived a little early. Had no parking. No valet. And no bell hop. Walked to our room with our bags to find out our card key didnt work. Went back. Walked back to room with luggage and finally took a shower. The drain was broken so I showered in standing water as it filled up. Once I got to sleep it was ok. Until 8 am when the maids ignored the do not disturb sign and banged on the door until we answered. They asked when we were leaving in broken English to which we responded at checkout. Seriously get it together. No phoenix or scottsdale "resort" should be this badly managed. The room wasnt too dated. Food was somewhat good. Just terrible service. Reception didnt seem bothered by our complaint. I wouldn't recommend it

Comments:

No comments