I rated this a 3 because i give the sales departme...

I rated this a 3 because i give the sales department a 1 because of my Horrible experience with the sales. My dad was suppose to be a cosigner and I was the purchaser. Instead they switched it and now I can't even talk to the loan company to pay my car payment because it's under my dad's name! They did that just so they could make a sale! Ontop of that the car they sold me was missing pieces. But I will give the service department a 5 bevsuse they always take good care of me even when there is a problem! They are very understanding and go out of their way! Especially Justin!!!!!

Update: after noticing the response back I thought I should clarify......you claim it is joint but on your end (kias) it's only in my dad's name.....meaning warranty...I call in and give my name and you guys have no record of my name and can't even pull up my file until I give my dad's name for MY CAR! Today I asked if we could change it to my name and the guy I talked to in service says it has to be whatever name is on the registration.....well guess what MY NAME is the only one on the registration. I've been on the phone with 3 different people today trying to get a better understanding of why I can't control what happens to MY CAR!!!!! And they NEVER once explained to us that just because my dad's credit was better that his name would be listed first!!!!!