Im upset because i live alone hardly use any heat ...

Im upset because i live alone hardly use any heat sit in the dark as much as possible and i get a $250 bill yet the people next door who have broken windows and no insulation have a bill of $60 what the heck for 20 years ive complained about this... Raven isnt my name! And i have called customer service they say its normal. Update no that wasnt my account my bill is never past due! Here it is a year later and still the same problem. I've replaced my furnace had my wireing replaced i keep my hot water heater off and all my lights are led. I even had the cable cut off got a smaller fridge and my neighbors bill with a family of 4 is still lower then mine.