Horrible customer service, they don't even want to...

Horrible customer service, they don't even want to listen to u. The whole utility service industry is just one huge monarchy. What choice do you have, don't pay your bill and lose power, there are NO OTHER electric companies to go with. Thus you have no choice, even though our gov tries to tell us we have a choice, you really don't. I wish we could get AEP. Toledo Edison just sucks PERIOD! Oh and if your late instead of helping you to pay your bill, they add a security deposit on top of that. I mean really, what morons. Thats really helpful. Yeah since you can't pay ur bill we'll just add more to it. Until we shut off your service. Nice. Thanks Toledo Edison for really caring, oh thats right its all about business right?