Julie

Review of Xerox (BC Forward)

I've received more than 1 call from BC Forward: Ea...

I've received more than 1 call from BC Forward: Each position presented was appropriate for their call solicitation. However, my challenges began once I acknowledged this.
To skip reading the rest of this, bottom-line from my standpoint: BLOCK/ignore/don't answer or respond to BC Forward!
1st, for those who don't exactly know how recruiters work: They don't necessarily reveal the name of the company. To my understanding, this in order for them (the recruiter) to receive credit for a hire (vs you applying directly to the company, which would cut them out of the process/credit/compensation). Knowing this, I did request to know the company so I personally wouldn't have duplicate applications - either directly to the same company or for the same position with another recruiter.
My challenges with this company are similar for each of my experiences with BC Forward: 1. Couldn't understand what the recruiter is saying (strong/nearly unintelligible accent), and 2. "Odd"/awkward wording that didn't make sense to me (lack of command of English language). 3. Most recent experience, I needed to verify the "agreement" email because I had an inkling they called me for the same position I applied directly for a company (duplicate applications make a candidate look bad).
1st time I tried to work with BC Forward, I attempted to overcome the language barrier challenges. It was almost PAINFUL for me to understand & answer "screening" questions. Countless times, I asked him to repeat the question. My attempts to understand seemed to only confuse the recruiter more. Tolerant, patient, and accepting of other cultures/accents, there's a threshold when one is trying to get a job and just wants to merely respond to move to the next step.
Concluding the "screen" call, BC F recruiter reassured I'd be kept informed. HAHA -Apparently, JOKE on me! Even being given a timeframe of response, I never heard from him despite my efforts. My thots: he didn't give a hoot about me: He was working on other recruits/accts.
1st experience with BC Forward: job description was changed - I found this out from the EMPLOYER (I called them directly): different type of license desired (so mine wasn't a fit). No call back from BC Forward explaining this.
2nd experience: Never received any response from BC Fwd recruiter following up from a submission. No idea why. As a job-seeker, I appreciate SOME communication!
My realization: BC Forward recruiters only care about positions they fill/contracts they get: They don't give a darn about WHO they're working with (potential employee/hire)- it's ONLY about whether THEY fill a position. Doesn't matter if you're human too: it's all about them/their job.
Recently called for a different position. Hearing BC Forward, I was hesitant but agreed to the next step(s). Wow, I was bombarded with calls & emails that had almost threatening undertones bc I didn't respond immediately! Hello, if you're busy in a current job and have a life outside a job, who are you to sound so threatening?! Same experience speaking to someone who barely speaks English (at least I was prepared from prior experience). Ended this nonsense regardless of my interest in the position (& yes, I contacted a different agency displaying the same ad).
I'm saying all this so others don't get their hopes up for nothing or expect that a BC Forward recruiter is working for you because they're not - it's only about their recruiter and for THEM to fulfill their required quotas/contracts. BC Forward is the primary reason why I NEVER want to work with nor will ever trust ANY recruiting company. Sucks for other recruiting companies & for my potential prospective jobs.
My conclusion of BC Forward:
Can't understand what recruiters say. Emails aren't intelligible either. Hire people for English-speaking positions who KNOW English, and hire/counsel recruiters about their approach to not be threatening to a candidate!
Hope this helps all!