Let me start by saying that my wife and I have bou...

Let me start by saying that my wife and I have bought 3 vehicles from this location. We have always had great service. So today I went to see what my options would be for a lower payment. I had made an appointment and was greeted promptly by the sales person who was so nice. He informed me that he had already pulled my current vehicle payoff and was ready to get started. The manager then interrupts us and says another guy is going to help us. When I tell him what I am lookin for he then tells me to go into finance and refinance. I tell him that wasn't really what I was looking for. After an hour he finally says we have this option which was a nice car. We go out to test drive and he says this will be an awesome leasing option which I had stated I wasn't interested in. He seemed very irritated to have to help me. He made comments like he wished he sold Mercedes because he wouldn't have these issues. At one point my mother said I bet you are sorry you met us huh in a jokin tone he then replied uh huh. When he went to check on the terms he simply came back and said call your bank and get the financing. Handed me my keys and said nice meeting you. I will NEVER buy from here again. None of the great sales people are there anymore and the service shows. I will also ensure to get rid of my current kia and go to a different brand altogether to keep from going there even for servicing. You have lost a loyal customer!