Perry Ochsner

Review of Staybridge Suite - Oklahoma Ci...

Awful! My room had not been cleaned. Requests t...

Awful! My room had not been cleaned. Requests to have it cleaned went unanswered. There was 1/4" of dust and garbage under the bed. I had to borrow cleaning supplies from the housekeeping cart to clean the bathtub so I could shower. There were dirty towels left in the bathroom. After the 3rd day I took out the garbage and once again borrowed cleaning supplies and towels since housekeeping didn't show up. Finally on day 4, housekeeping knocked on the door at 5:30pm asking if I needed towels or my room cleaned. My invoice was totally messed up and no one will return phone calls. Finally had to dispute the charges and file a complaint with IHG. There are many good hotels to stay at in OKC. Please do not stay at this one.