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S
3 years ago

Sheila Davis was great. She helped us sell our ho...

Sheila Davis was great. She helped us sell our home in a short time. She went out of her way to make us comfortable with the process and help to make the sale go through. We highly recommend her, especially for lake property.

r
3 years ago

Purchased a home needing $20,000 of repair because...

Purchased a home needing $20,000 of repair because the agent was too distracted finding homes for everyone else that she couldn't do her job. If you use Norton, go with Abernathy Cochran Group or Norman Moolenar.

A
3 years ago

We selected Ashley Santiago to represent us in fin...

We selected Ashley Santiago to represent us in finding and assisting us in purchasing our dream cabin in the mountains. We choose Norton Agency because of their excellent reputation in Georgia. We could not be happier with the service from the Norton Agency and Ashley s fantastic representation. We highly recommend Norton. You would be wise to select them also!

M
3 years ago

They let me pay the 50$ application fee without te...

They let me pay the 50$ application fee without telling me that making 3X the rent in income was a must. I let them know I work freelance as well as a fulltime job (the fulltime job could pay all bills with money to spare) and was still denied. They should have let me know all prerequisites for approval before i forked over $50 for nothing. Plus I was strung along for almost 2 weeks before they finally let me know that I was denied.

J
3 years ago

This review is for Sheila Davis. If you're looking...

This review is for Sheila Davis. If you're looking to hire her, please keep reading.

Sheila Davis was a listing agent for a home I was looking to purchase. Sheila didn't communicate with my agent what so ever. Multiple calls and voicemails and Sheila only responded by text messages. Sheila took the first offer of the house three days after it was listed and would not communicate with us as it's pretty clear Sheila just wants to sell quick and fast regardless of a better offer on the table. She was well aware we were putting in an offer and in fact, we put an offer in first, but without financing approval. We knew it was a competitive situation so we put in an offer $10,000 over asking price along with two pre-qualified finance letters. My agent advised her my pre-qualified letters would be sent a day or two later which they were. She even questioned my offer being odd as it was over asking price and a low down payment (second mortgage to get the house without having to sell first). She's very unprofessional. Unless you are well known, she won't even talk to you as she didn't with my agent, but she didn't realize my agents brokerage was someone she knew, then she apologized and only emailed/text there after, but of course it was too late at that point and the seller accepted another offer. She also didn't accept our back up offer.

If you're looking to hire Sheila Davis, you may want to think twice as she doesn't look for your best interest, but rather to get her paycheck as fast as possible. She doesn't communicate at all with potential buyers. Take a look other reviews from another seller (Steve Siebold) with The Norton Agency (her brokerage) who also had a horrible selling experience with Sheila.

c
3 years ago

Sheila Davis did a great job selling our home on t...

Sheila Davis did a great job selling our home on the lake. She was prompt in keeping us current on showings and gave us valuable feedback on what prospective purchasers thought about the home. Given her experience on the lake front properties, her patience with the whole family during the process, i would use her again and highly recommend her services.

R
3 years ago

Are you looking for someone honest? Someone who wi...

Are you looking for someone honest? Someone who will bend over backwards to find you the house of your dreams? Someone who will never judge your crazy because, let's be honest...house buying is quite possibly the mot crazy thing any of us will ever do and it will bring out a side of you even YOU won't recognize? Then look no further than Michelle Sparks w/the Sheila Davis Group! My husband and I happened to be out for a Saturday scouting trip, thinking in the next few years we'd like to move "towards the lake". Fast forward 3 short months...a random phone call on a Saturday morning linking us to Michelle...and we found ourselves signing our names on the dotted line of an absolutely fabulous home! We had a LOT of issues after the settlement process. Lots of drama with the sellers...but the silver lining and the bright part of ALL of it...was Michelle. She went and even STILL goes above and beyond to make sure life in our new home is amazing, and we couldn't be more thankful for her. A LOT of realtors (sorry!) can be "wolves in sheep's clothing" in my mind. We've met a lot of them. But Michelle...she is someone you can trust, someone who will become a part of your family, and someone who will give everything she has to make your dreams come true. If I haven't convinced you yet, I almost want to post my personal information to talk to you about her in person. She is the best of the best...hands. Down.

A
3 years ago

I highly recommend The Norton Agency. Before becom...

I highly recommend The Norton Agency. Before becoming a realtor, I used The Norton Agency to sell two of my homes. It was a wonderful experience therefore when I became a Realtor, I knew exactly where I wanted to hang my license!

N
3 years ago

Michelle Sparks was a joy to work with! She gave u...

Michelle Sparks was a joy to work with! She gave us information about each house we visited and began to get a sense of our style after the first two houses. What makes Michelle standout is that she offered her opinion when we asked for it but never tried to sell us on a house we did not like. We will be calling Michelle for all of our home buying needs in the future. Thanks Michelle, you are awesome!

B
3 years ago

Ashley Santiago was the Agent we used while we wer...

Ashley Santiago was the Agent we used while we were in the local area. We contacted her and asked if she would be able to show us a home. Ashley rearranged her schedule & scheduled an appointment to show us the home we were interested in. We looked at the home at least an hour. Ashley was very patient with us and didnt rush us at all. We would highly recommend Ashley Santiago with The Norton Agency in Gainsville, Georgia. We plan on using Ashley Santiago to help us find what we're looking for. Thank you again Ashley

W
3 years ago

We worked with Agent Michelle Sparks when purchasi...

We worked with Agent Michelle Sparks when purchasing a lot to build our home on. Michelle was great to work with, she was eager to assist us and patient as we took several months, looked at a large assortment of lots and land, and finally picked the location. She had great suggestions and provided professional and helpful information when it came to the details of making an offer, finance choices, and navigating the closing process. We highly recommend Michelle and her agency, and if the need arises, would look forward to engaging her services in the future.

N
3 years ago

I can t begin to describe how awesome Ashley Santi...

I can t begin to describe how awesome Ashley Santiago was throughout my home selling and new home buying process. From the work she did prior to the first showings, great communication during the search, timely on-going communication, and then most importantly through the inspection and closing process. She is a true professional. If you currently live in or are moving to the Gainesville/North Georgia area there is only one realtor to use, Ashley Santiago with The Norton Agency. I'll never use another realtor and neither should you. Her greatest attribute, she listens and then asks thought provoking questions which insures you get what you really want. Very happy and will definitely use again!

J
3 years ago

Michelle and Shiela were very thorough and kept us...

Michelle and Shiela were very thorough and kept us informed from list to closing! (We did not live in the home we sold so we had to do everything remotely). I would highly recommend them especially for out of towners.

L
3 years ago

While looking for my new home I had the pleasure o...

While looking for my new home I had the pleasure of working with my agent, Linda Thompson. Her expertise, authenticity, and patience made all the difference. She worked diligently researching, keeping me informed, following through on every commitment, supporting and encouraging me throughout the process.

J
3 years ago

I'd like to first start off by thanking Ricky Lewa...

I'd like to first start off by thanking Ricky Lewallen at the Norton real estate agency! He helped my parents find and purchase a home in Pendergrass and helped me/my family find and purchase a home in Jefferson. He is a very personable, nice, punctual, professional real estate agent that is informative, easy-going and not pushy at all! He took personal time out on his days off including Memorial Day and Sundays to answer any of our questions and to show us homes we were interested in. I/we highly recommend Ricky Lewallen for any of your real estate needs and to help smooth out the home-buying process. Our hats off to you Ricky thanks again and God bless to everyone at the Norton Real Estate/Insurance Agency!!!

R
3 years ago

Sheila was excellent in every way. We had a very c...

Sheila was excellent in every way. We had a very complex property and she was very proactive in helping us get to a closing. I can not express my appreciation for her work ethic and professional manner enough. I highly recommend her and her team for anyone looking to sell or buy on Lake Lanier.

K
3 years ago

We worked with Michelle Sparks at the Norton Agenc...

We worked with Michelle Sparks at the Norton Agency to buy our home and it was a great experience. We are from out of state and had limited time and a lot of ground to cover. Michelle was prepared, informative, flexible and on top of it every step of the way. She understood what we were looking for and offered great advice. She took care of many details and was very helpful meeting contractors and inspectors at the property. She took ownership of the process and made it easy for us. We highly recommend Michelle and the Norton Agency when you are purchasing a home.

B
4 years ago

I am so proud to be a part of this wonderful compa...

I am so proud to be a part of this wonderful company! Fantastic people with such a passion for North Georgia and their Gainesville community. I ve been working with them for 24 years and counting!

C
4 years ago

Ashley Santiago is an incredible agent that always...

Ashley Santiago is an incredible agent that always goes above and beyond for her clients. Her enthusiasm, positivity, and commitment to understand her client's goals and exceed their needs is evident from the start. She builds her relationships on trust and truly cares for her clients.

D
4 years ago

Ashley Santiago is absolutely the best agent we ha...

Ashley Santiago is absolutely the best agent we have ever had the pleasure of dealing with Not only did she assist us with the sale of our home, she represented my wife and I in the purchase of our dream land that we have built our farm on. Very professional and thorough with every aspect of the process. We will always use Ashley in any future real estate dealings.

X
4 years ago

I had Sydney helped me for the quote. The quote is...

I had Sydney helped me for the quote. The quote is high due to my claim and accidental history, but her enthusiasm and her patient and attention detail for my non-native English really impressive me. What is more, I need a quote earlier than schedule and she can make it happen! I will definitely try again when my current terms expires

B
4 years ago

The Norton Agency follows this method of operation...

The Norton Agency follows this method of operation--to sell homes quicker and easier, and much to their benefit, they cheapen their assessment of your property so it will go on the market for less than it's worth. In this way, they make a quick sale to garner their 3 or 6% and say to hell with the client they are "representing". My wife and I were taken by them and I have spoken with many others who put faith in their "assessment of value". Please be aware of the underhanded nature of this outfit !!!

P
4 years ago

Locked house keys inside home. I gave Jessie Carmo...

Locked house keys inside home. I gave Jessie Carmon a call and she dropped everything she was doing and came to unlock my door. That was greatly appreciated. It was done with no hesitation and I was given an estimated arrival time which made it that much more professional and less worrisome. Greatly appreciated.

B
4 years ago

We've been fortunate enough to use Bambi Riley for...

We've been fortunate enough to use Bambi Riley for 3 different real estate transactions over the past 20+ years. Her professionalism and thorough knowledge of, not only the industry, but the surrounding areas is superb. She walks you through each step of the process and helps you feel comfortable that every detail is being addressed. As a native of Hall County, it makes sense Bambi is with such a reputable local agency as The Norton Agency. 5 star Agency and Agent!

A
4 years ago

Ashley Santiago was a wonderful realtor to work wi...

Ashley Santiago was a wonderful realtor to work with. She was an excellent resource and very focused on our needs! Norton was a pleasure to work with both to buy and sell in the North Georgia Area!

S
4 years ago

Worst real estate experience of our lives. Our age...

Worst real estate experience of our lives. Our agent, Sheila Davis, made critical mistakes that cost us thousands of dollars. Never heard a word from agency principle Frank Norton, Jr. I would caution anyone considering using this firm.

J
4 years ago

As we prepared to sell our house in Indian Pointe/...

As we prepared to sell our house in Indian Pointe/North Hall for our move to South Carolina, we emailed some of our neighbors of our intention to market our house FSBO and to ask if they knew any prospects. One neighbor responded that she knew a family who was actively working with realtor Michelle Sparks of The Norton Agency/ Sheila Davis Group. Michelle called to schedule an appointment to show the family our house.

From the initial showing on November 5th to the closing on December 16th, we were most impressed with the easy transition, due largely to the professional assistance of Michelle Sparks. Even though Michelle represented the buyers, Steve and I were impressed with her professional assistance and willingness to answer any questions we had regarding the entire process.

Having previously been involved in the real estate profession, I highly recommend Michelle Sparks and the reputable Norton Agency to assist with your real estate needs, whether selling and/or purchasing a home in the Gainesville/greater Hall County area!

A
4 years ago

A lady that lives at church street manor was outsi...

A lady that lives at church street manor was outside with signs saying that the apartments are full of bed bugs. Then other people comments saying that they have complained and it's not getting better. These people are disabled and this is not a good condition anyone should be living in.

J
4 years ago

I recently had a wonderful experience with both my...

I recently had a wonderful experience with both my agents Lori Martin & Kristie Myers who are acting both as my buyers agent and listing agent. They have both been very responsive and I feel that they have completely advocated in the best interest of my family. I would highly recommend both or either of them for any of your real estate needs.

g
4 years ago

Michelle Sparks enthusiasm was evident from the fi...

Michelle Sparks enthusiasm was evident from the first time we met. Her patience and willingness to answer so many questions helped us throughout the selling process. She took care of so many details and stayed actively engaged until the sale was finalized. Several times she met inspectors or contractors at the property when we were not able to be present. Thanks, Michelle!

S
4 years ago

Michelle Sparks was amazing to work with, from beg...

Michelle Sparks was amazing to work with, from beginning to end. She is such a hard worker and incredibly knowledgeable of the area. She always went that extra mile and was happy to do it. She is a fantastic listener, very detail oriented, extremely patient and so kind. She has a way of making you feel like you are her only client. She handled all of the stressful moments in such a calm way, it helped us to stay calm. She is very good at what she does and I would highly recommend using her as your realtor. I am so thankful that we did!!

M
4 years ago

We worked with Michelle Sparks to sell our home in...

We worked with Michelle Sparks to sell our home in 2018 and had such a great experience that we decided to ask her to help us find a new home in 2019. Once again, she went above and beyond to make sure we had a great experience. She is organized and professional in every way and provides such great customer service. I can't imagine working with anyone else!

B
4 years ago

I have just celebrated my 11th anniversary at Nort...

I have just celebrated my 11th anniversary at Norton. This is a terrific place to work. I came from a competing company and can say the grass is greener here. 92 years this company has been in business in Gainesville. Wow

C
4 years ago

The time and energy that Bambi Riley put into sear...

The time and energy that Bambi Riley put into searching for what I was looking for was tremendous. I came it in with very specific requests and she did not disappoint. She delivered everything that I asked for without hesitation. I could not have asked for better representation that what I received, and would certainly use her again if I decide to purchase another property.