I purchased the 'option' of free oil changes, tire...

I purchased the 'option' of free oil changes, tire rotation, dent removal, etc. thinking it would be an express system, only to find out the express lane is closed - it took over an hour to change the oil, and oh, a free car wash - I would never have purchased the option had I known I had to wait for over an hour for an oil change that takes ten minutes at other places. And I had a reservation plus the checkout took 15 minutes - really? I was standing there in a walking boot from surgery - 15 minutes? I am Seriously thinking of selling the car just to get rid of the ridiculous price I paid for this "service". I should have known it was a lousy gimmick...