Zach Lafferty

Review of Jagex

Very good, despite what some reviews say.

Very good, despite what some reviews say.

I've had an account on their servers since 2004 and they have always taken comments and suggestions into account, though with all businesses they can't do everything that every customer asks of them since sometimes its just not monetarily viable to do so.

I have not had to contact them too much since their service is great, and when I have had problems in the past I usually get a reply even for simple matters, although I am a do-it-yourself kinda person, so if I can fix it on my end I do that before even going to their support, since its usually on the users end.

Everything is pretty much automated, I can say they try their best, but they have threw away some of their longtime values in the past few years, but that's business.

Overall good company.