I small issued resulted in them sending the packag...

I small issued resulted in them sending the package into the wrong depo. All I needed was to get the parcel delivered as soon as but the customer service was atrocious. I was blamed for the mistake when the website did not allow a postcode entry when Ireland is selected as delivery country. Apparently me asking for expedited delivery on a package that was now going to be a day late was enough to get the service agent to raise her voice and talk over me. We have all gotten annoyed when having to talk to customer service; this wasn't one of those timrs but I was shocked at how easily and freely the customer service here got annoyed and disrespectful. I felt shouted at when I asked for a manager's name then. It's frustrating when buyers don't have choice in what courier is used as I dare say customer satisfaction won't matter as much as other things when companies partner with Fastway.