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teresa torres valle

3 years ago

A total disappointment !!! When my husband told me...

A total disappointment !!! When my husband told me he would book at this hotel I thought it was super good !!! And I was super excited, the reality but it is not more than a hotel of the lot !!! The buffet equiz, the specialty restaurants, some dishes were good, however, all week they serve exactly the same in all of them !!!! We were late to register we spent many hours to be able to arrive and tired and the lady who received us such an emma even though we told her that we did not want to know about timeshares at that time because we only wanted to rest because of the heavy trip we had, because It was worth it and he continued with his roll entertaining us, we had to be in the new tower and the shower did not even work, the room smelled like drainage and they moved us to another room, which was worse because the floor was always wet since water fell from the air conditioning Too expensive for what they offer, I would not return or even get it as a gift, a terrible experience, because taking a vacation involves a significant expense and what you want is to rest and eat well and this place is a disappointment. Zero recommended !!!!!

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