Amber Kace

Review of Hilton Riverside/Hyatt Regency...

I Called to alert them that someone had booked a r...

I Called to alert them that someone had booked a room using my credit card via Priceline and that person was staying in the room fraudulently. I found this out when I received an email confirming my stay from Priceline. I was at the time in Massachusetts.
This was Friday sept 25th around 9pm. They assured me that they would take care of the matter and I wouldn t be charged. They charged me anyways knowing it was not me staying there.