David Inglish Review of Honda of Seattle
So I am a freshly minted graduate from college and...
So I am a freshly minted graduate from college and I immediately got a job that required a reliable car that I could put many miles on it. I decided to trade in my old car and went to some dealerships with a handful of cars in mind, pre-approval in hand, and an idea of how much I wanted to spend.
I get to Honda of Seattle and was greeted promptly and courteously before being connected with Grace Choi. Grace was very friendly and really listened to what I was looking for before taking me up to a group of cars that fit my criteria and immediately got me test driving some cars. Throughout this whole time, Grace was explaining the cars we were driving, the Honda of Seattle methodology, and getting to know me as a person. She and I shared recommendations on places to visit in Seattle and New York.
After that, I was still wary about what to expect from car dealerships but Grace was very open and willing to keep in touch about cars coming and going at the dealership while I went to other dealerships. When I did go to other dealerships, the difference between them and Honda of Seattle was so obvious. Needless to say, I went back.
Before I doubled down on a car, I looked at some more cars in the Honda of Seattle lot and texted Grace about them. Grace promptly replied and offered to let me drive them ASAP, so I drove down there and tested them. I was not quite sold on them, so Grace offered to let me take a look at some of the cars that were still being detailed. In this group of cars, I found my car-- great condition, great mileage, great price (which she checked with her coworker via phone and immediately got back to me).
Grace made it work: she pulled the car, we drove back to Honda of Seattle, we filled the paperwork out, traded my car, and I swung by a few hours later that day for my car freshly detailed. Not only that, Grace surprised me with the information that the car was certified pre-owned. I felt like I had honestly gotten the best deal ever. Grace snapped a success photo with me and sent me a follow up email and handwritten card afterwards that made me feel so good about my choice.
Even when I came to get my license plates, a gentleman put them on for me and talked with me about our shared career experiences. I have been recommending Honda of Seattle since, and I don't want to work with any other dealerships now. Thank you Grace and Honda of Seattle. I am a huge fan.
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