Lee O'Brien

Review of Couran Cove Island Resort

Having stayed at Couran Cove multiple times over t...

Having stayed at Couran Cove multiple times over the last few years, I was really disappointed in our stay last week. There is no parking available at the Ferry Terminal despite being told there is via email 2 days prior. You are told you have to park your car on a main Gold Coast street overnight with no protection whatsoever. We were then told there was no room on the Ferry we had booked and it's our fault for being late despite arriving 1.5 hours early, unable to get a car park anywhere. Food has always been terrible and expensive but the beautiful Island always made up for it. They do not answer their phones at all and we witnessed several of them standing around letting the phones ring. You can't leave a message either as its full which I think must have been done on purpose. Very disappointed and wont be back. - Lee