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Better off staying at any of the other resorts and...

Better off staying at any of the other resorts and saving $$$, especially if you were conned into going for the "butler service" option.

First things first. When you get to the island and clear customs, the resort staff will line you up and shuttle you and 1-2 other couples into some local taxi to get to the resort. Ours wasn't very focused on the road and almost ended our trip before it began. Rather, we were lectured about the poverty in the country and how the resorts do nothing but keep the locals as nothing more than indentured servants and pity partied into giving tips to help support their families. I share this to highlight the "pampered from when you first arrive" like they tell you.
When you finally make it to the hotel, they split up the butler guests from the non-butler guests. For the butler guests, we were herded into the lobby and had to wait an hour to check in only to find our room still wasn't ready. During check in we were told that there would be an additional $400 charge on the card for "incidentals" which they couldn't tell me what would be covered by that.
Once we met our "butler" we were given a rushed overview of the restaurants and pointed to our rooms. Dude had a serious attitude and was obviously stretched thin by his 9 others couples he was tasked to take care of.

Sandals will contact you ahead of time and ask you where you want to eat and what you want your room stocked with. This is more to keep you feeling good about making a poor life choice than actually doing anything about getting you reservations for the restaurants or stocking your room with what you want to drink. You'll have to tell all of that over again after check in since they apparently can't pre-service the rooms prior.
When we got to the room, it still wasn't stocked with any water, let alone any adult beverages. Those didn't arrive until the following day. The room was decently sized, with an older non jetted 1 person tub and walk in shower. Not bad, but not commensurate with what we were spending per night.

For the butlers, you ask for any drinks or services, be prepared to wait over an hr to get what you ask for. I stopped asking for things completely and just walking to the bars and restaurants myself.

The bar staff was understaffed for the amount of traffic they get, and their demeanor shows it. The staff around the grounds seemingly are also in some conflict with another as you walk around the property and listen to the conversations that spill out onto the well manicured grounds.

The restaurants food is top notch everywhere we tried, but many require a reservation ahead of time so if you are celebrating a special occasion and want a specific restaurant it may not work out as we found out.

The pool is typical resort fare with a walk up/swim up bar. Cabanas and pool chairs with fireplaces dot the surroundings. The butlers are not supposed to save cabanas as they are supposedly 1st come 1st serve, but some do. Ours did not. Again, waste of money.

For activities, if they involve the beach and there is the slightest wind or surf then expect it to be cancelled. Other resorts on the island with shuttle (for free) their guest to calmer spots to enjoy off resort activities. Sandals will put you in a janky cab (for $100 American each way) if you want to get off the resort.

Checkout early since the staff is task saturated and getting an accurate receipt can be an issue (again, incidentals in a supposedly all inclusive resort is hit or miss depending on what room you get.) Your pity party cab driver makes a final appearance for the drive back to the airport as you and the other couples you are shoved into there with go to leave the island. For the last trip, our cab had NO AC, and two broken windows that wouldn't roll down. Paradise gets hot, and I really didn't want to be soaked in sweat for the trip back home, but by this point, what else could I expect?

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