Rob Davis

Review of Blue Cross and Blue Shield of ...

Although I've struggled for a few weeks to contact...

Although I've struggled for a few weeks to contact the membership department, today I had the pleasure to speak with Darnell in customer service. He was incredible! He spent as much time as it took to resolve my issues and did it in the most professional manner possible. He even gave me his call back number if I had any other problems. It is clear this guy is serious and isn't just punching a time clock. Thanks again Darnell.