I never thought that this great company was so bad...

I never thought that this great company was so badly organized this year! My family has been attending albatross for 9 years !! Pandemic aside .... even if I think they could do better, x the huge spaces available, I felt a huge regret! I hope that the director will be replaced as he has created problems rather than solving them! I say this with regret but he is not the right person in the right place.