Leslie Montoya

Review of El Paso Residence Inn

Management and front desk assistant was very rude ...

Management and front desk assistant was very rude and unprofessional. We got a suite two bedrooms, kitchen, and living room. When it was time to go to sleep we realized the sheets were wet to realize it was pee, we took off the sheets and saw a big yellow stain on the mattress. We requested a new room and they denied it saying they would sanitize the room and put a pad over it or flip the mattress. However who would want to sleep in someone else's pee???? Sanitized or not. Will not be going back and do not recommend it.