Johnny Borchardt Review of Breckenridge Distillery
Nice place. Great whiskey, decor, lawn games outsi...
Nice place. Great whiskey, decor, lawn games outside were great. We visited for lunch around 12:30pm. There were a lot of employees around but did not acknowledge us and we had to ask a passing employee where we should order. After we were told the bar, My wife waited over 5 minutes(I didn t start timing until I thought she d been up there a while and went to join her) at the bar before the bartender acknowledged her and said he d be with her in a minute. After he served a couple girls that arrived after us he asked us what we wanted. We began to order from the menu but he interrupted and said they weren t serving off the menu. After a brief staring contest we asked what we could order for lunch. We were curtly told the food truck on the patio.
HIGHLIGHT: The guy in the truck was great and the barbecue was absolutely delicious.
However, my initial interaction kind of spoiled this rating. Not knowing where to go and not being assisted with kindness kind of ruined this place for me. Reading other ratings it looks like I m not the only one. Plus, I witnessed another couple receiving the same treatment.
MANAGEMENT: please train you folks to be helpful and courteous even if they re busy. It did seem like something was being prepared, but those folks were lost in whatever they were doing, not mindful of the paying patrons standing around looking lostWe really don t mind if the 3rd or 4th person asks if they can help or if we need anything.
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