Joy Youell

Review of Blue Cross and Blue Shield of ...

Don't trust your summary of benefits. Maternity co...

Don't trust your summary of benefits. Maternity coverage is listed as, well, "covered" on my benefits. Every other service that is subject to Deductible *says* "deductible." Common sense would lead me to think maternity services are covered. NOT SO. Turns out, they are almost all subject to deductible AND they cannot provide me with a list of what is and isn't subject to deductible "because so much goes into prenatal care." Um. So, we're just deciding as we go? There's no black and white standard? I was told that the confusion with my summary of benefits is "why we recommend people call to get details about maternity coverage." Where is that recommended? Nowhere in print. Unfortunately, I'm not psychic. Thankfully, I can shop for a new plan in January before my baby arrives. Unreal. Seriously. Just be straightforward! I would have never signed up for a plan with prenatal coverage that doesn't start until after my high deductible. I feel fooled.