Mia Saunders

Review of Sheraton Columbia Downtown Hot...

The hotel is an historic bank turned into hotel. I...

The hotel is an historic bank turned into hotel. It was very clean. It had original, old feel. The bed was very comfortable. It seemed to be under staffed. The valet was also the bell man. My car was left unattended with my keys in it while he brought up my bags. The front desk was unavailable most of the time maybe due to festivities and they were always outside. The housekeeper left my room unattended with door open and no where to be found when I came back. I am not sure if they were prepared for the huge crowd that stayed. But the staff was apologetic and sincere. It may be a better experience when there are no events going on.