Cheryl Hurt

Review of LQ Management LLC

La Quinta Ft Lauderdale Cruise Port

La Quinta Ft Lauderdale Cruise Port

We enjoyed our stay at Jacksonville LQ. All the dogs were kept on THE FIRST TWO FLOORS. Then came Ft. Lauderdale. I called at 9:03 am Saturday June 30, 2018, and specifically asked for our room, reserved months ago, to be as high up as possible and away from barking dogs since we are both light sleepers. I made that specific request when we booked, months ago. The young woman kept insisting we put dogs everywhere in the hotel and can t guarantee one won t end up next to you. I just asked, very nicely, as much as possible we want to be away from barking dogs. We are just leaving Jacksonville and dogs are kept away from the upper floors. She kept insisting we can put dogs on either side of you. Seriously? Dogs are given priority over Military Elite guests? The site says there are 131 rooms. I told my husband, she s going to deliberately surround us with dogs ! We arrived at 2:20pm and we re told our room wasn t ready. Told to return at 3:30. We returned and sure enough, we were put in 608 and an enormous loud barking dog was in 615, a smaller constantly barking dog in 623. All we could hear was barking dogs in our room OVER THE A/C. We had to call the desk TWICE and beg them to do something about the dogs....who never quit barking. They finally moved us to a much lesser room than we paid for but now we only have to listen to rap music from outside our door. What has happened to La Quinta? It s certainly gone to THE DOGS. We re THROUGH with La Quinta. When dogs are more valued than Military Elite members we re done. Moving to Sheraton. I ll be posting this on every social media platform I can find.