Mike Free

Review of Tallahassee Dodge Chrysler Jee...

I wish there were a choice for zero or negative st...

I wish there were a choice for zero or negative stars for this dealership. I took my truck there for an alignment (which was under warranty) I was told 3 DAYS LATER, when I called to ask about it and kept getting the run around and finally talking to the service manager that my truck would not be fixed because I had different tires and wheels on it and it would void the warranty. mind you these tires are 1in taller than factory which WILL NOT void the warranty and not to mention the Ram service advisor saw my truck when I dropped it off and said it would be no problem and if my dually didn't fit on the rack they would take it to sirmons alignment (who normally does their alignments anyways). Walking out of the dealership I hear someone tell me the dealers alignment rack was messed up and not working. Well why wouldn't ya'll have taken my truck to a real alignment shop to begin with anyways instead of giving me the run around for 3 days AND making me have to call the manager to see why my truck is still parked in the same place it was the day I left it. Honestly just sounds like the dealership was just lazy and didn't want to do the work, which clearly they didn't, but not even to make the effort to take it to the other shop 1/2 mile up the road. So now I'm out with the money for parts and alignment when they should've paid for it. Never again will my truck go on that property. I'll take it to any dealer but Tally DCJ!