Jai Ramdin

Review of Sofitel Imperial Mauritius Res...

I have stayed here many many times so have become ...

I have stayed here many many times so have become a little bored with the experience and was not going to be complementary in my opinion. But I stayed here for 2 weeks and 1 final week at Le Meridien Pointe-Aux-Piments and staying one week at Le Meridien made me realise what a great hotel The Sofitel Imperial is!!
You could improve some things, possibly knowing when a returning customer comes back to stay and welcoming them accordingly. Also providing more electrical sockets in the rooms for charging personal devices for example. Also why are your gym facilities so poor for an award winning spa hotel? Many years ago when the gym was sited near the bar it was a terrible little gym. Then a few years later you built an annexe and moved it near the spa and it had some decent equipment but now it has again fallen back to being a bad little gym. All the hotels I have visited in Mauritius are the same and you should look to Dubai where all the high end hotels have amazing gym facilities. The pool at this hotel is HUGE and brilliant and wifi is exceptional. But please sort out the gym and install some decent equipment.