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Marina Friedrich

4 years ago

We, 6 adults, today looked forward to the summer b...

We, 6 adults, today looked forward to the summer brunch at the Windenreuther Hof. According to ad from 10 clock with champagne breakfast and lunch 22 per person. Once there we were greeted warmly and they offered us an aperitif, which we had all ordered. Apart from the fact that he has not tasted us, we were not advised that the sparkling wine is no longer served, unless we pay this.
The breakfast was simple and unfortunately also to complain about. The camembert was moldy and the grapes were very unappealing. We felt very rushed with the breakfast, since you only had time until 11 o'clock. Why do you write in the ad from 10 clock ?? As soon as we finished breakfast we were asked what we wanted to have for lunch. As a starter there was mixed salad (not fresh), the very sour turned on and not all of us had been eaten. We (my husband and I) had opted for the rump steak. The first bite almost stuck in my throat, the meat tasted sour and it smelled awful. We also had our friends try (also had a trained chef from a 4 star restaurant). It was definitely old meat. We did not eat it. The service asked us in all seriousness when clearing the full plate, if it tasted ..... incredible. After my answer, she just said that she would pass it on. Then came the boss ..... she apologized, but said everyone in the kitchen would have tried the meat and it would be all right. You do not even have to discuss with her ... do you deal with dissatisfied customers? We should then pay instead of 22 euros only 15 euros. In which economy do you get a rump steak for 7 euros? On the dessert we have all waived. This hotel restaurant is not worth a star. Once and never again.

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