Perfect location, great concierge service (Jeff an...

Perfect location, great concierge service (Jeff and Robert are THE best). Poor Spg recognition and dated rooms. This is not a so called Luxury Collection hotel like the ones around the world (Maria Cristina, Alfonso XIII, Gallia, Imperial...). Suggestion to management (if they listen): please shut it down for 9 months and properly renovate it as The Lanesborough did.