S. Arnone

Review of Bob Rohrman Auto Group

Bob Rohrman use to not be a TruCar Dealer. When t...

Bob Rohrman use to not be a TruCar Dealer. When they were not, I always was able to use TruCar and get the same car or one with more options for about $1800-$2000 less. They even told me multiple times that the TruCar Dealer was going to Bait and Switch me and they could not get within $1800 or my price. Guess what, bought 2 cars for the TruCar Price. Now, good ole Bob is a TruCar Dealer (guess he was losing his grip on Lafayette). I recently bought a van through him/TruCar. Now, their deal is to talk you into a warranty. I got it home and read the fine print. They can basically deny any repair and you have to have it repaired at Bob's. I went in and cancelled it, but they have not filed the paperwork in the last 30 days. You only have 60 days to cancel, so they think they can wait me out. This is a horrible way to treat customers. They have already lost another car sale to me for doing this!