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Harold Winton

3 years ago

Lexus of Huntsville has the finest technology repr...

Lexus of Huntsville has the finest technology representative I've ever met at an auto dealership. Mr. Lee Messervy is not exceptionally knowledgeable, but he is also personable, customer-related, kind, and helpful. My wife had been unable to get her phone mated to the vehicle. I gave it a go, but no matter what I tried I go no joy. Lee came to her rescue. He fixed the problem quickly, he showed both of us how to fix it if it ever happened again, and he spent another hour simplifying the contacts on my wife's phone, getting them to mate with Siri, and showing her a number of capabilities she could easily use that she had no idea existed. Wow! Customer service like this is very rare these days, and it was a distinct pleasure to find it in the person of Mr. Messervy at Lexus of Huntsville. Would give him 6 or seven stars if I could!

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