Alexander Magnuson

Review of Work Out World of New England

We signed our daughter up for a membership as a Ch...

We signed our daughter up for a membership as a Christmas present and the experience was terrible. Stay away from the trainers, they told us we could sign up for two months and then cancel anytime. What they forgot to tell us was that there would be a $500 cancellation fee! In addition to calling our daughter the week before Christmas and spoiling the surprise (they forgot it was a present), we are now having to fight with corporate over the ability to cancel. The manager, Jason, called and apologized that he misled us, but has done nothing to help correct the problem!
In addition, the trainer that my daughter ended up was late to the first two appointments and then didn't show for the third. Very frustrating...