Matthew Spencer Bean

Review of Orem Mazda

I went to the dealership to have them program a ke...

I went to the dealership to have them program a keyless entry that wouldn't program. I had previous remotes that programmed fine. They said that it would take an hour to resolve the issue. When I came back, they said that the keyless entry was bad and that they would sell me a new one for $183 when you can buy one on ebay for $20. They kept my car for an hour, but the rep admitted that it only took a couple of minutes to try a remote that they had in stalk and confirm that it would program. For the time that it took to turn the key in the ignition a few times and open and close my door 3 times to confirm that the new remote would program, they charged me $65.74. I will never go to this dealership again. Rediculous! If you ever go here, make sure they tell you up front exactly what you will get and how much it will be or they will take advantage of you. Typical greedy dealership.