I like Harborside Alot for the High Quality Clones...

I like Harborside Alot for the High Quality Clones but unfortunately i live about an hour n half away so getting the clones i want is always difficult, so i decided to order online this time, when i get to harborside from my long drive i wait patiently in line then am told they dont have The Clone I Ordered? Why would i be able to place an order for the clone but NOT be able to pick it up? Was it Sold to Someone Else? Normally i dont complain but this got me frustrated they chose Greed over Costumers and thats Not Right