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I was hoping for a better experience with LRRF. My...

I was hoping for a better experience with LRRF. My mother and I drove up to this dealership from Colorado Springs. It was my hope that would drive back in the 2014 Honda Civic Si they had on their lot. Mark was accommodating and flexible when we arrived and wanting to inspect the car. We took the car to a Honda certified mechanic and he provided a list of necessary repairs. I handed the list to the GM Tiffani and was met with uncertainty. Tiffani had her mechanic inspect the car and reported no issues. I told her the Honda mechanic reported both lower control arms bent and so, she had a different mechanic inspect the vehicle. The report came back with one bent lower control arm. I offered to cover the other repairs if she would replace both control arms. Tiffani refused to replace both control arms and the deal was cancelled. I would recommend better customer support for used vehicles and smaller vehicle transactions. I want to thank those at Land Rover of Roaring Forks for their accommodations and pleasantries.

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