HORRIBLE! For years we have had auto withdrawal a...

HORRIBLE! For years we have had auto withdrawal and in Dec. we received a shut off notice! They never called or sent a letter until we were two months late. I have to say I hadn't checked our bank to make sure payment had been made . There was a mix up because I had lost my debit card and had tried to let all auto withdrawal know, but missed them. It took four or five phone calls to their "AUTOMATIC " service before I finally got some results. IT WAS TERRIBLE AND IF I HAD THE CHANCE I WOULD HAVE A DIFFERENT ELECTRIC CARRIER.
V