If I could give them zero stars, I would. I cringe when I see a business has trusted OnTrac to deliver my packages. REI used them once and I never received the item and remote recently, Walmart used them to deliver a package over $100 in merchandise and I never received it. There are package lockers in my apartment building, in which obviously neither time, the driver used. The note on the delivery stated in mail room . I contacted customer both times and the only response I received was our driver was in the right place, please contact the seller . I wish companies gave me a choice whether to use them or not because I never ever would choose to use them.
