Kent Gillespie Review of Harris Teeter
Do not shop here...first of all, not cheap compare...
Do not shop here...first of all, not cheap compared to higher end stores and secondly things that are on on special are no longer on the shelves a vast majority of the time. But most importantly, they pride themselves on customer service. If you actually need customer service, it s non existent. I m in the store spending money which I frequently did and a cashier starting speaking to me very inappropriately and I told him I didn t want to talk with him any more. He laughed in my face and made fun of me. I told the manager I was upset and he said that should never happen. That I already knew. I told him I would never return and he silently accepted that. His inaction and lack of concern had me contact the corporate office. Got a standard response that I would be contacted and never received the promised follow up. So this is superior customer service? You can mind your own business, spend money and be made fun of in the store by an employee and they re ok with that at both a store and corporate level. Even though it s walking distance from my house I will never return to this Harris Teeter or any other due their rudeness from the employee, lack of action from manager, and lack of response from corporate. Publix, Earth Fare, Trader Joes and Whole Foods it is...
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