Natasha Makvandi

Review of Irvine BMW

Very unprofessional, I bought my car from this de...

Very unprofessional, I bought my car from this dealership in 2015 and have had all my services there. However, I found them very dishonest in services department. I took my car for a noise in the steering wheel in Sep. They charged me $1400 to fix the issue but after I got the car back the car is vibrating so bad when it is in natural and parking modes. I took the car back they claimed they made a recommendation for this issue ( another $5000) but I didn't pay attention. That is not true because my car didn't vibrate at the first time service. Also i did not get any recommendation from them They kept my car for 6 days and didn't fix it since they didn't accept that the car didn't have this issue when I took it in Sep. I am not going back to this place again.