Courtney McMonigle

Review of Blue Cross and Blue Shield of ...

I had an amazing experience with customer service ...

I had an amazing experience with customer service representative Darnell. I had an issue with a claim. Darnell took ownership of the issue. He called the provider on my behalf
then followed back up with me after he took care of everything. I have never experienced better customer service from anyone. I am so pleasantly surprised by my experience. Outstanding Customer Service! Thank you Darnell!