Tanya A

Review of Autobarn Mazda - Evanston,IL

I recently purchased my first brand new car: a 201...

I recently purchased my first brand new car: a 2014 Mazda3 from John Norton at the Autobarn Mazda of Evanston and have nothing but positive things to say about my experience.

So impressed with John. He was very professional, respectful, and knowledgeable throughout my car buying experience. I had originally visited in July and tested the Mazda3 (which set a high bar, fyi) and told John I wouldn't be making my decision for several months. He kept in touch via email, forwarding along info about monthly promotions and answering my questions, but never pushed me.

Over the course of the past four months, I visited several dealerships and tested several cars. By far and away, the sales reps at the two Autobarn dealers I visited (Autobarn Mazda of Evanston, and City Autobarn Volkwagen) were the most knowledgeable about their vehicles and were always able to answer my questions.

When I was closer to making a decision, John arranged for me to take a car out for an overnight test drive, so I could really see how it would work for me. In the meantime, the guys at the Autobarn very kindly babysat my elderly beater.

I'm so happy with my purchase, and with the experience I've had with the Autobarn and John Norton.

Thanks!