TRACY P

Review of Software of Excellence

Paulina was lovely today and good at explaining ma...

Paulina was lovely today and good at explaining many additional software options available to help the practice and patients, to streamline getting back to work post covid-19, especially patients using the online portal.
Aaron, an experienced longstanding soe staff member (which appears to be the case, that SOE retain and develop their staff from working with them last 19yrs) is amazing at his job and understands the demands placed upon managers and from discussing and evaluating, precisely which relevant services SOE can provide for the individual practice, as there are so many, particularly newly introduced, it can be overwhelming.
Due to covid 19, we felt it's more essential than ever to install additional software that patients can access their forms and medical history at home prior to appt, spending less time social distancing at reception in the current climate, minus kids hanging on their leg! in comfort of their home, with list of medication often to hand and was talked through how we can make this happen, even if it can't be installed yesterday.
Both members of the team are a real credit to SOE and we look forward to putting our new software into practice with our lovely patients :)