Lastminute.com cancelled my Hotel and flight booki...

Lastminute.com cancelled my Hotel and flight bookings the day before departure without even notifying me. The way I found out was trying to do the outward journey online check-in. I only then discovered that the booking had been cancelled. The customer service operator found it funny. I still don't have a refund. I will never trust Lastminute.com in the future. Appalling. Avoid.