Dan Kluskiewicz

Review of Honda of Seattle

I brought my Honda Fit here for a maintenance insp...

I brought my Honda Fit here for a maintenance inspection. I was told that a splash shield was missing from beneath the engine and that it could be replaced for $200. I asked for the part number, looked it up, and found that the splash shield was in fact still present on the underside of my car. I called and asked if there could have been a mistake, but was told that the file was "closed" so they couldn't help me. I took the car to a local mechanic just to make sure that there was not some other related part missing, and he assured me that there was not. This cost me a lot of time and frustration; I will never take a vehicle to this service center again.