We are thoroughly enjoying our stay at the Grand P...

We are thoroughly enjoying our stay at the Grand Park Royal in Puerto Vallarta. The staff are all friendly and helpful. We especially enjoy the service at the Ekinox adults-only area. We have tried the buffet, seafood restaurant, and Mexican restaurant and enjoyed them all. We plan to try the Italian restaurant tomorrow evening.

We did experience a misunderstanding at check-in; however, Alejandro (Manager on Duty), resolved our issue and offered his apologies.

The only thing that would improve the resort would be having additional activities to partake in throughout the day, as well as games to check out from the front desk.

I would recommend this resort, and it is highly likely that my husband and I will return again (and being our kids with us next time)!