FAUSTINO ortiz

Review of Blue Cross and Blue Shield of ...

I was attended by mrs. Perry from customer service...

I was attended by mrs. Perry from customer service. me and my wife are very pleased the way she treated,help and understand us with the situation. I think she went beyond her duty in investigating and looking for a solution to what happen to us in a medical office. And she contacted mrs trish from FEHB office and then she told me what I should do. That is why you should have personal that go way beyond. THANK YOU.