Hotel with great room but that is what I accept f...

Hotel with great room but that is what I accept from hotel with 4 star. ..everything else is bad. ..they must work with kitchen first,then with personal(accept personal from reception)...and with all little things which are very important. ..there is no room service and they don't have wi-fi in the rooms...just in looby,pool is bad also...If they want to be hotel with 4 star they must work with lot of things. ...... all to alll I am not satisfied....