So disappointed after booking the best hotel in Ca...

So disappointed after booking the best hotel in Canberra during our 3 night stay we could not use the lounge because it was closed due to it being a public holiday we could not use the gym pool spa
which closed at 6pm due to it being a public holiday and could not sit on the empty couches in the tea room because at 8pm they had set up 3 coffee cups on the coffee table for breakfast. Has the hyatt forgotten that they are a 5 star hotel that people come on holidays during public holidays. Reducing your staff and amenities is not what we are paying for.