Dreadful! They were useless and didn't understand ...

Dreadful! They were useless and didn't understand how someone can work for their own company! Also couldn't find my partner and I on the electoral role despite us being on it and us providing evidence! Also, anything out of the norm needs to be mentioned in a 'Notes' section, which they dont seem to read. Didnt even contact our referees! They didnt bother!