Ashley Doucette

Review of Autobarn Mazda - Evanston,IL

It is very disappointing when you receive a person...

It is very disappointing when you receive a personal email about your experience and then requests to complete 2 surveys and ALL 3 times it is explained why the last visit did NOT meet expectations BUT there is no outreach from ANYONE for further explanation/apology and/or compensation for the poor quality or lack of work completed when requested during your visit...Looks like I'll have to take it upon myself to reach out for a 4th time and maybe calling directly will work.....
Needless to say I am very disappointed with the work that was done or not done when asked. Please note that the service from the front desk and cashier was a positive experience.