M

Mark
Review of GP Bikes

3 years ago

After hearing plenty of positive reviews from frie...

After hearing plenty of positive reviews from friends and riders, I'd hoped to have a better experience here versus what our first visit ended up being. My wife and I shopped in the store for about 15 minutes (very clearly in need of a sales person to assist us as we were struggling to get jackets from some of the very high hooks on the walls) before anybody even paid attention to us, and then our assistance lasted about 10 minutes before she seemed to get bored and went back to stocking shelves instead.

Another salesperson helped us briefly while searching for a pair of helmets...however everything we wanted was either out of stock or apparently no longer available. When we had spent several hours browsing their website beforehand and narrowing down exactly what we wanted it was frustrating to find out after the fact that it was seemingly impossible to get, and apparently several items had actually been discontinued and shouldn't even have been listed on the website any longer.

Frustrated, we lefts empty handed and decided to check out Royal Distributing down the street. A super pleasant salesperson patiently helped us from the moment we walked in the door and we ended up spending close to $700 on our gear there instead.

It seems others have had much better experiences, perhaps we went on an off day or an off hour, but it is what it is we were greatly underwhelmed.

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