We went to the Ranch for a relaxing and safe weeke...

We went to the Ranch for a relaxing and safe weekend during Covid. We were assured that social distancing and masks were required indoors and at the Rodeo. The resort does not follow the COVID required guidelines. Masks are required at the general store and at the main building when we checked in. That was it. The Adventure park was packed with adults and children who did not wear masks. There were too many people to social distance.
The rodeo was packed and the many of the attendants took their masks off after entering the stadium. The rodeo contestants (sweaty and without masks) kept coming into the stands and knocked into us as they socialized with their family members who were also not wearing masks. We left. We spoke with the front desk the following morning and they claimed that they have no control over the rodeo and that it is run by a third party. That is not what they told us when I inquired about my safety concerns re Covid when I called them. Luckily, they refunded our money for the rodeo.
We were told that the glamping tents were air conditioned. The tents were unreasonably hot. According to the thermometers brought by us into the tents, the temperature was 94 degrees. So they moved us to a two bedroom cottage. The accommodations were deplorable- filthy and outdated and not as pictured online. We were not given dishwashing or hand soap for the kitchen. The dishwasher wasnt working properly. We requested body wash or soap for our bodies and towels numerous times, which we finally got the night before we left. We requested garbage bags but never received them. The pull out couch in the living rooms was filthy- there were chips left inside the bed. The general manager attempted to accommodate us by comping us a golf cart. That was the only redeeming item that we enjoyed at Westgate, even though it ran out of gas the first night we received it. All in all, the price of the cottage was higher than a 5 star resort and was unacceptable to my family. If you are willing to spend the money, go to a 5 star resort so you can receive 5 star accommodations. Don't waste your money at Westgate .